Privacy Policy
Last updated: February 4, 2026
1. Information We Collect
We collect information that you provide directly to us, including:
- Personal identification (name, email, phone number)
- Student academic records and attendance
- Parent/guardian contact information
- Payment and subscription information
- Usage data and system logs
2. How We Use Your Information
We use the collected information to:
- Provide and maintain our school management services
- Process enrollments and manage student records
- Communicate with parents, students, and staff
- Generate reports and analytics
- Improve our services and user experience
- Comply with legal obligations
3. Information Sharing
We do not sell your personal information. We may share information with:
- Authorized school staff and administrators
- Parents/guardians (regarding their children only)
- Service providers who assist in operations
- Law enforcement when legally required
4. Data Security
We implement industry-standard security measures including:
- SSL/TLS encryption for data transmission
- Regular security audits and updates
- Access controls and authentication
- Regular data backups
5. Data Retention
We retain student records for the duration required by educational regulations. Parents may request data deletion after graduation, subject to legal requirements.
6. Your Rights
You have the right to:
- Access your personal data
- Request corrections to inaccurate data
- Request data deletion (subject to legal requirements)
- Export your data in a portable format
- Opt-out of non-essential communications
7. Children's Privacy
Our service is designed for educational institutions. We comply with COPPA and similar regulations regarding children's data protection.
8. Cookies and Tracking
We use cookies to maintain user sessions and improve user experience. You can disable cookies in your browser settings.
9. International Data Transfers
Your data is stored on secure servers. For international schools, data may be transferred across borders in compliance with applicable laws.
10. Changes to Privacy Policy
We will notify users of any material changes to this privacy policy via email or system notification.
11. Contact Us
For privacy concerns or data requests, contact us at:
Email: privacy@fidukasi.com
Phone: +62 87779049421